Implementing new technology is one reason why many business owners are behind the curve. Because new technology leads to an office slowdown, tension, and confusion, business owners stick to outdated systems — systems that don’t work correctly, don’t offer the latest features, and are vulnerable to cyberattacks.
If you’re ready to upgrade your workplace to more efficient, better-working systems, here’s how to implement new technology without the accompanying frustration.
1) Put the work and research in
Before you make the decision to adopt new technology for your business, make sure you’ve chosen the best possible software or hardware. You can be sure of your choices by researching each alternative thoroughly, meeting with multiple vendors, or discussing your proposed changes with your IT department or software consultants.
Going into implementation with increased confidence and knowledge will help you lead the charge and implement new tech more efficiently.
2) Ensure you have support
Most new software programs come with some kind of digital help center. These help centers allow employees to quickly search their questions, or connecting them with a virtual help-desk staffed with agents. Ensuring that employees know how to access these helpful resources can make the difference between a stalled implementation and a successful one.
3) Set clear goals
Have concrete “drop dead” dates to make it clear that the new technology is being implemented, and when it’s getting implemented. This eliminates confusion and allows people to transition to the new tech. If possible, discontinue support for the old technology to prevent stragglers.
4) Get feedback
After implementation, it’s important to have a safe, supportive open forum for people to express their confusions, frustrations, and gains that come from using the new tech. By allowing others to voice their complaints publicly, you can gain support from other employees and target areas where education and usability can be improved.
5) Leave time for adjustments
Depending on the technical literacy of your employees, it can take some time to adjust to new systems and technology. You should be compassionate towards some small delays in productivity as everyone moves forward. Be patient — the result will be an improved workforce.
The Bottom Line
Implementing new technology doesn’t be hard, and your business doesn’t have to rely on outdated tech. Move forward using these five steps to make new tech pain- and frustration-free.
Vodigy Networks is a trusted IT solution provider to the St. Paul and Minneapolis area. We specialize in providing expert guidance and assistance to businesses. If you need help improving your IT services, contact us today!
