Finding a partner in any facet of life can be a strenuous process. Whether you are looking for a partner in life or business – picking the right one can make or break your goals. Especially when it comes to your technology environment.
In today’s age, it’s hard to do business without the aid of technology and down-time can end up putting your business in a pretty tough spot. This is where you might need to look into hiring an MSP (managed service provider) like Vodigy to help manage your technology on a regular basis.
Don’t know what to look for when hiring an MSP you can trust? There are a few things you should know.
Look for experience
A good MSP will be backed by years of experience and possesses the ability to problem solve on various levels. A good MSP will also have the knowledge and know how around software tools specific to your industry.
There are a few ways to check if an MSP is up to snuff. First, ask the potential MSP directly. A prepared MSP will have a solid answer for you and will usually mention industry specific tools during the discussion.
An additional way is to do a good ol’ dive into their social media accounts and LinkedIn. From there you will be able to gain an idea of the quality of the MSP you are courting.
Lastly, always look and ask for referrals. A well-rounded MSP should have referrals on their page and reference ready to hand out.
At Vodigy we pride ourselves on having over 100 years of combined experience. We also have a wide variety of experiences and experts ready to help you with industry specific tools in areas like manufacturing, logistics, architecture, and many more.
Commitment & Accountability
Too often we find that other technology providers use the ‘set-it and forget-it’ method. Meaning they put on a good face for the kick-off, then use a suite of automated tools to do their jobs for them. Here at Vodigy, we use these same automated tools but additionally, we provide a unique offering called VSCAN for each of our managed clients.
VSCAN stands for ‘Virtual Scan of Computer And Networks’. During this process, an experienced Vodigy technician will put actual human eyes on your environment and assess for any risks that automated tools were unable to pick up. You can learn more about VSCAN here.
At Vodigy Technologies, we are committed to customer service excellence on each level of our business. This is the reason why we do not insist our customers commit to long-term contracts unless it benefits them in some way. We firmly believe that we need to earn your business at every turn. If we are not doing our job, you are free to walk away.
Honesty
Transparency is all important, especially when it comes to your IT environment. Therefore, here at Vodigy we commit to open and honest communication between us, our clients, and our vendors. You can trust that we will always work towards your best interest and the success of your SMB.
Our experts are ready and waiting to assist you on your journey to technology success, give us a call!
