Sometimes, you just need to treat yo’self. That’s exactly what six-year-old Brooke Neitzel was thinking when she harnessed the power of AI at such a young age. Yearning for a dollhouse of her own, she turned to AI for help. Asking the family ‘Alexa’ device simply to order her a dollhouse and poof – the dollhouse was on its way! Though the story does not stop there!
A San Diego news station later covered the news story on a morning show segment. During the broadcast, news anchor Jim Patton stated, “I love the little girl saying ‘Alexa ordered me a dollhouse,”. Several people tuning in had their Alexa device triggered to order a dollhouse of their very own!
At this point, you may have been able to avoid for some time, there is no denying that Artificial Intelligence (AI) is here to stay. Now embedded in various aspects of both our business and personal lives, the time has come to embrace the possibilities. Especially when it comes to your business IT infrastructure.
Unveiling the different types of AI for SMBs
With AI rapidly gaining traction in just about every aspect of modern business, it becomes increasingly important to understand the different types of AI at play and how they can benefit your SMB (small or medium business).
The possibilities are endless, but we will delve into three broad categories of AI that can reshape the way you do business.
Machine Learning - smart insights, better business.
Machine Learning is a subset of AI that empowers computers to learn from data and make predictions without being explicitly programmed to do so. This allows both automated systems and business owners to make more informed decisions about what would benefit their bottom line.
Here are a couple ways Machine Learning can revolutionize your business:
Predictive Analytics – this ability allows for SMBs to make accurate forecasts based on historical data and trend analysis. This can aid in everything from inventory management to sales forecasting.
Customer Relationship Management (CRM) – Machine Learning enhanced CRMs can sift through massive amounts of customer data to identify patterns and deliver tailored experiences to every single customer.
Natural Language Processing - elevating communication.
Natural Language Processing (NLP) is a field of AI that focuses on enabling computers to interact, understand, and generate language in a way that’s both meaningful and relevant. Utilizing a variety of techniques, this type of AI allows machines to comprehend the intricacies of language, including grammar, syntax, semantics, and sometimes nuances of human expression.
This can have a variety of applications in the business technology landscape. NLP powered chatbots and virtual assistants can assist in enhanced customer support. Also with NLP, you could better gauge customer sentiments from reviews and social media posts. Thus giving you better insight to your client base.
Robotic Process Automation (RPA) - streamlining operations.
RPA is all about using bots to automate mundane repetitive tasks. This both optimizes workflow efficiency and minimizes errors. Plus, this frees up time for you to get back to what is important – your business.
The list of tasks that RPA can handle is almost infinite. Broadly, it increasingly applied in the areas of data entry and inventory management.
Where does Vodigy come in?
As your partner in technology, we can help guide you in your search for the right AI fit. With many choices available, it can be an overwhelming task narrowing down the options.
When it comes to your technology infrastructure, let Vodigy do the heavy lifting. We’ve got the knowledge and know-how you can trust.
Reach out today!